Quick answers

Yes. Built in Australia, billed in AUD, hosted with AU-region failover, and on a roadmap to Peppol e-invoicing for ATO-aligned billing.

Yes — you connect your own accounts via OAuth (LinkedIn, Gmail, Outlook) or SMTP. Tokens are AES-encrypted at rest and never written to logs.

No. Every plan includes a generous AI token allowance each month — Starter includes built-in AI at no extra cost, Growth uses OpenAI GPT-4o, Scale uses Anthropic Claude, and only the Enterprise tier unlocks Bring Your Own Key (BYOK) for full control. Spend is visible per org in the AI Usage console. You're never surprised by a bill.

Yes — full CSV exports of leads, campaigns and invoices, plus a REST API. No vendor lock-in.

Your account stays read-only for 30 days so you can export. After that we hard-delete per our privacy policy.

Yes — every plan (including Starter) starts with a 14-day free trial. No credit card required to begin. At day 14 you'll be prompted to add a payment method; if you don't, the account moves to read-only export mode for 30 days before deletion.

Each plan unlocks a wider feature set: Starter includes the Sites builder (1 published site), core outreach, and built-in AI assistance; Growth adds AI-personalised sequence drafting and more integrations; Scale adds the locality heatmap, country-level audience drilldown, and Anthropic Claude; Enterprise is fully unlocked — Enterprise-only BYOK LLM, self-host with SSO, Peppol e-invoicing, and unlimited seats. Enterprise clients also include a dedicated customer success contact.

Yes. Every invoice is generated in AUD with 10% GST itemised. Xero push and Peppol transmission are on the active roadmap.

Self-host is on the Enterprise tier with our installer. Smaller teams can run B-connex on their own VPS using the open Docker recipe.